About

Financial Mis-selling

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Were you sold a financial product that wasn’t right for you or that you didn’t fully understand?

Commonly Mis-Sold Products

If you have been mis-sold a financial product, the consequences can go far beyond simple monetary loss, undermining your financial stability and peace of mind. We specialise in tackling a wide range of financial mis-selling issues, including but not limited to

  • Mortgages;
  • Remortgages;
  • Second-charge mortgages;
  • PCP car finance;
  • Hire purchase car finance;
  • Fixed sum loans;
  • Conditional sales;
  • Secured loans;
  • Further advances; and
  • Plevin and PPI claims.

How Are Financial Products and Services Mis-Sold?

A financial product or service may have been mis-sold for a variety of reasons, including excessive fees and charges, hidden commissions or undisclosed fees, unfair interest rates, or simply being unsuitable for your needs. Mis-selling can also occur if a proper risk assessment was not carried out, affordability was not correctly assessed, or you received inappropriate financial advice. Additionally, it may involve failing to provide you with the terms and conditions before signing or supplying false or misleading information about the product or service.

Problem

Our Approach

We take a client-focused, strategic approach to every matter we handle. By taking the time to understand your goals, anticipating potential challenges, and providing clear, practical advice.
Goal

Our Priority

We prioritise your needs and concerns, acting as advocates to ensure your voice is heard. Our team comprises legal professionals with extensive experience.
Solutions

Your Rights

We navigate the legal complexities to protect your rights and secure the necessary remedies. Our dedicated team of experts ensures that you receive fair treatment, proper compensation, and the justice you deserve.

How it works

In our case, we utilised an efficient resolution approach tailored to the client's specific needs and objectives. Through meticulous analysis, strategic planning, and effective execution, we guided the client towards successful outcomes while minimising disruptions.
Phase 1

Free Initial Consultation

Start with a free consultation to discuss your concerns. Our experts will assess your situation and provide guidance on the next steps.
Phase 2

Legal Advice and Representation

Receive comprehensive legal advice on your rights and let us represent you in your claim.
Phase 3

Evidence

Our team collaborates with qualified professionals and experts to conduct thorough evidence, documenting the issues and gathering evidence for your claim.
Phase 4

Negotiations

To aim for the best possible outcome, we confer with opposing parties, to narrow and seek resolution upon all outstanding issues. Veritas protects the interests of clients at every stage and through the life of the claim.
Phase 5

Remedy

Veritas aim to achieve fair and reasonable compensation ort resolution, factoring in our clients exposure to experienced harm or inconvenience.
Result

Goal & Success

Why Choose Us?

We are a leading firm in financial mis-selling claims, with a highly experienced legal team well-versed in financial mis-selling laws and consumer rights. We take a client-centric approach, focusing on your financial well-being and tailoring our services to meet your unique needs and concerns. Throughout your claim, we’ll keep you fully updated on progress and next steps, ensuring clear and consistent communication. To make the process accessible and affordable, we offer to run your claim on a No Win No Fee basis.

Find out how we helped our client

FAQ

Frequently  
Asked Questions

How much compensation could I receive?

Compensation varies based on the terms of your agreement, the level of undisclosed commission and how long your agreement lasted. Successful claims have resulted in hundreds to several thousand pounds being refunded. You may also be entitled to interest on there funded amount.

Why should I use a solicitor instead of going directly through the FCA scheme?

Hiring a solicitor gives you several key advantages:

  • Independent legal advice: Tailored to your situation
  • Greater compensation: We’ll ensure all aspects of financial loss are included, not just basic redress
  • Case management: We handle all paperwork, evidence collection, and deadlines
  • Challenging rejections: If your claim is denied or undervalued, we can escalate to the Financial Ombudsman or courts

What is the FCA’s position on motor finance mis-selling?

In 2019, the FCA announced that they had found unfair practices surrounding motor finance commissions and subsequently banned certain commission models in 2021. After a lot of pressure from law firms put on lenders in the motor finance claims sphere with little cooperation in response, the Financial Conduct Authority (FCA) announced a pause to the usual complaints scheme for further investigations in to the malpractice. We are expecting an update on the FCA scheme for motor finance claims in August-September 2025.

Who can make a motor finance claim?

You may be eligible to claim if you:

  • Bought  a car using PCP or HP finance from 2007 onwards.
  • Were not informed of the commission your dealer received from the lender
  • Were  charged a higher interest rate as a result

Even if your agreement is fully paid off or the vehicle has been returned, you may still be eligible.

What is a motor finance commissions claim?

A motor finance claim is a legal action taken by a consumer who believes they were mis-sold car finance due to an undisclosed commission, usually a Personal Contract Purchase (PCP) or Hire Purchase (HP) agreement. These claims typically involve undisclosed commission arrangements between the lender and the dealer, which may have influenced the terms of your finance deal unfairly.